Bullet x Santa Cruz Helmet Slasher

Return and Exchange Policy (Instore & Online)

Instore: For any returns or exchanges the receipt of purchase dated within 30 days of purchase must be presented to one of The Boredroom team.

Online: You may return your merchandise for a full refund or exchange for another item within 30 days of receipt at the store location The Boredroom, Unit 3, Tromode Industrial Estate, IM4 4QB

Any item must be unused and include the original packaging with all tags attached.

Clothing Garments

All garments must be unused and include the original packaging with all tags attached. All garments must be clean, unworn and in a re-sellable condition. Once clothing has been worn and / or washed it cannot be returned or exchanged.

Footwear

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Footwear must be unworn and include the original undamaged packaging including all inserts and exterior packaging. We recommend that you try your new footwear on instore as this will help keep them clean and returnable. If you do plan to return your shoes do not wear them after trying them on. Please return the shoes in the original manufacturers box they were provided in but do not tape, label or damage this box.

Decks and Hardware

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All decks must be un-skated and in like-new condition. Once a deck or other items of hardware have been removed from the packaging or assembled they cannot be returned or exchanged. The Boredroom does not replace broken decks or decks with pressure cracks (a pressure crack is usually a sign of normal wear and tear and is nothing to worry about). The Boredroom is not responsible for the actual deck colour and/or dimensions. All deck  and hardware returns will be assessed by the hardware manufacturer and are subject to their discretion.

Defective Merchandise

The Boredroom does not guarantee the exchange or credit for a defective item. If you believe your product is defective please bring the item to the store and we will review. If we find the item is faulty due to manufacturing defect or otherwise we will return or exchange the purchase.